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1. General
slack-jawed
apathy
The
marketing copy fails to awaken interest in the
prospect. Imagine your prospect as an
incredibly slothful slack-jawed couch potato
whose inherent motivation to do anything to
make his life better is at the level of a
crustacean.
2. Lack of
understanding
Imagine your prospect as a
dull student, wearing a dunce cap. The truth is
your prospects are only giving your material a
fraction of their brain-energy. While they
might actually be intelligent, if you make them
work any harder than necessary to comprehend
your offer your sales will suffer (people
prefer not to think any more than they have
to).
3. "What's in it for
me?"
This question is always on
your prospect's mind and if your marketing
doesn't answer it he'll be gone very
fast. Even if you are marketing a charity
count on self-interest, which can take the form
of taking action to feel good about oneself,
but is still, as a motivation,
selfish validation even while
appearing
altruistic.
Imagine your prospect as
incredibly selfish to the point of arrogance -
because when doing online marketing you have
little ability to win him over with joviality
or faux-friendship, manipulative sales tactics
to be sure, but still effective in face-to-face
selling. Today's prospect is in control - he
doesn't need you to educate him about your
industry because he can Google it and often
comes to your offer with a level of
self-interested savvy that would frighten
old-school sales-reps ... and his one question
is "what's in this for me?" Your marketing
needs to address this with power and authority
to even get the interest of this new breed of
buyer.
4. Fear of being
ripped-off
You
don't get very far in life without getting
ripped-off... and today consumers are very wary
of internet peddlers, even while they embrace
the internet and spend more and more money on
it every day they are also paranoid to a fault
about fraud.
In
fact many are less-likely to even agree to give
you an email address today than they were in
the past. It's just reality, so at every stage
your marketing needs to offer reassurance and
consistency so the process
"feels
safe".
5. Decision
reluctance
As
a business owner yourself you are in an elite
class of people - your results depend on your
ability to make decisions in a timely
manner. For most wage-earning people who
do not own businesses or do not work in
high-pressure careers where quick decisions are
necessary, will hem-and-haw over the smallest
manner.
As
a business owner you value your time and make
decisions quickly and often on
less-than-complete information, just as
firefighters, surgeons and military people
must. For most consumers however making a
decision is a an intimidating commitment and
they will avoid it unless they are absolutely
persuaded it is essential they take
action.
Basically, most people need a
kick in the pants to make up their
minds.
Example of decision
reluctance: The Chinese communist
regime in the 1950s did extensive testing
with American prisoners of war.
They found that by isolating and
confining a small portion of the prisoner
population (the decision makers) the rest
were not decisive by nature and
would make no attempt to escape.
Only 10% of the prisoners were capable of
making a split-second decision to seize
an escape opportunity. When these
leaders were removed from the general
prison population and jailed, the rest
were docile as lambs.
The question is not
whether or not your prospects are
reluctant decide to buy from you,
the question is how your business is
going to overcome this considerable
barrier.
6. Reluctance to part
with money
Let's face it - one of the
major reasons people don't buy is because they
have limited financial resources; when they
choose to buy from you they are
eliminating other options for spending their
money, so they want to make a wise decision in
using their resources.
Even most wealthy people
are judicious in how they spend money - it's
how they got to where they
are.
Aside from the prospect who
is a knee jerk tightwad, usually to his
detriment, there is the very real factor that
in general you need your offer to be perceived
as more valuable than the asking
price.
7. Reluctance to
commit time
Your prospect is busy, or
thinks he is, and the first thing you need to
do is convince him it is worth his time to even
understand and consider your offer, much less
make a decision to buy.
Even when you offer
valuable free information many people
will not make the time to go through it,
just as you are right now weighing in
your mind whether you want to go down the
rabbit hole with me and even read my
entire offer, much less make time for a
consultation.
Furthermore, your
prospect is aware that the more time he
dedicates to exploring your offer the
more he will get caught in small
commitments and the more likely he will
be persuaded to part with his
money. Unless you convince him
otherwise, he may refuse to make time to
consider your offer as a avoidance
behavior in order to not spend money or
avoid the discomfort of having a selling
conversation with you or your
employees.
As bizarre as
these psychological factors are they are
very real obstacles your marketing must
overcome, like climbing a tall mountain,
in order to succeed in today's
marketplace.
Because most of your
competition is only peripherally-aware at
best of these obstacles you have an
advantage of competitive intelligence
you've gained right now. This
advantage must be acted-upon to get you
any great
benefit.
Is
it work to create the kind of marketing
system that overcomes these
factors?
Absolutely.
And because it IS work
to do it most of your competition may be
effectively nullified in your prospect's
minds when you do. In fact
overcoming these factors is a critical
guiding objective in creating the kind of
marketing machine that can make you
wealthy in today's
marketplace.
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