How
Many "Artists" Do You Know?
How
Many of Them Are Good At Making Money?
I rest
my case.
Don't
get me wrong - artistic design can be a good thing - but
chances are your present website, if you have one, has design
problems that are hurting its money-making results.
If you
are considering having a custom website made for your business
this, right now, is important information which can
save you thousands of wasted dollars invested in a website
which won't make you money.
WebSite
Design
I take an interest in the esthetics of web-design, but
from the viewpoint of a direct-response
marketer, not a maker
of pretty websites.
A lot
of website designers do beautiful work, but they don't know
squat about how to sell stuff - typically we
see confusing,
hard-to-discern navigation menus, excessive
eye-candy, and worst
of all, too many choices for your visitor.
A
good-looking site can be a useful thing. It can help you
make sales if it is done right. A site designed only to
look cool, to boost
the designer's ego and portfolio,
will usually
suck at making you money.
Do You Want
Bragging Rights To A Fancy Website or A Website That Actually
Makes You Money?
Many brick-and-mortar businesses have websites which
are essentially worthless as marketing tools.
Here's why:
A
beautiful, over-designed site may give you bragging rights,
like:
"We spent
over $15,000 on our website, we are quite pleased and
people are very
impressed."
or,
"We were
lucky to get our designer. Did you know he worked on
a site for Disney?"
An image-heavy site
may build a mystique around your company and impress your friends
and colleagues. But unless it emphatically steers visitors
through a process, like rats in a maze with only one way
out, it will under-perform and not bring in the
business.
Unfortunately eye-popping
graphics and elegant design alone don't bring in buyers. They
may set a mood, but even if the mood is wrong it can harm buyer
response. There is a lot to it. Few designers will have any
knowledge whatsoever of the psychology of direct-response
marketing - because designing to sell products is generally looked-down upon
by artists, it's not something they tend to study with much
diligence.
With
websites beauty IS only skin deep - it is the substance of your
communication which will convert browsers into
buyers. Graphic
design and visual appeal is an integral and
important part of
direct-response web-marketing.... but only a
part, and when the
other parts are neglected in favor of
design whimsy,
unprofitable and often-costly websites are
the result.
I do in
fact handle web design. It's an interest of mine - but
more than I am interested in pretty websites I am
interested in the
elements and factors that increase response,
user comprehension,
and sales.
I am
particularly interested in the proven design-for-maximum-sales
techniques used on cereal boxes, tabloid magazines, and comic
books. Not what you would call "high art", but it's a
living. I have personally made a lot of money with
some websites that are very ugly - other marketing-pros
agree; what works to sell products is often
counter-intuitive to artistically-minded people.
I can
work with your designer, though he or she may not
like what I have to
say - which is why I recommend you allow me
to handle the
design-aspect of your website - because I
can get an artist to
do the graphics and things, but when I
handle the artist as
a strategist it is a far better arrangement
than having the
artist trying to call the shots.
I write
from experience because I have artistic talents myself and
appreciate artistic people a great
deal... and also
understand first-hand how resistant,
irrational, and difficult they can be to work
with when the objective is not to make pretty
pictures, but to sell stuff.
Bottom-line advice: Get a
web-salesman helming the design for your website. Save the fine
art for the wall.
Template
Web-design
Templates are fine and can be highly-effective for most
business websites. There are all kinds of
reasons to invest in a sophisticated custom-designed site but
if just making money, getting leads, the simple endeavors of
building a business is your goal, chances are a template-based
website will be just fine.
"Branding" your business with an elaborate website is
over-rated as a marketing strategy. Really. I'm not
saying your website shouldn't look good, just that for most
businesses it's one component above all others which will
inspire visitors to become customers....
...Your
OFFER!
As un-techno-geeky as it may of me to say so
the truth is the words on your site will do the lion's
share of the real work of converting browsers into
buyers. Today we can use video on websites as
easily as text, but it is still the content of the message that
gets action.
Again,
I want to remind you, I personally have made surprising
amounts of money with embarrassingly-ugly
websites. I don't have those sites anymore,
because my skills improved and the market for what I was
selling with them changed - but beyond a doubt I
learned it is communication of value that
matters most in producing sales.
We can
now work with an astounding variety of templates today -
some of the ones I prefer for money-making sites are shown
below - and they can be modified fairly easily just as the site
you are looking at right now is a template site which follows
conventions web-visitors are accustomed to seeing:
- navigation menu on
the left where we are used to seeing
it
- a header that tells
what the site is about, and in this case makes a "cereal
box" type offer every visitor cannot
ignore.
- Layout that mimics a
printed page - longer than it is wide, with a hierarchical
structure of written content, kind of like a newspaper
article. Also it has a right-hand column with
testimonials.
This is
a familiar layout to web-visitors. Nobody will gasp at
how original the site is...the objective
is not to impress with it's
beauty or originality, it is to communicate a sales
message. These templates, as
familiar-looking as they are, are ideal for selling your
products and services.
An
added bonus is they are inexpensive and not difficult to
set-up. No re-invention of the wheel is necessary with
each new site - and within some restrictions templates can be
changed easily, new graphics can be added and so
forth.
The
Hidden Truth About
Search Engine Optimization: How Doing It Can Help Your Traffic,
and Harm Your Sales
In terms of search-engine
traffic these
websites are "optimized" so the search engine gets to find
quickly the information it wants: the written content of the
site. While animated "flash-heavy" websites are nice to
look at, the written content in many sections of flash sites is
not even readable to the search-engine
programs.
Here's a great example: I use
audio and video content a lot... but I don't expect the search
engine programs to watch my videos or listen to my audios nor
give me any credit for having them on my
site.
Search engines can "read" only content
in non-graphics format - which is why flash websites often do
poorly in terms of search engine rankings. This is
changing and eventually search engines will be able to "watch"
your video content and "listen" to audio recordings and
transcribe the content so searchers can find it, but for now
let's make it easy for everyone by sticking with text, shall
we?
SEO (search engine optimization) is a
way to get traffic to your website. It can be
effective. It can help you establish some credibility in
your "niche market". In general however, SEO is over-sold
to the public as a magic-bullet for internet
wealth.
SEO anything but a magic
bullet.
In fact, SEO is a lot of work to do in
competitive niches... and if you optimize your site only to get
top rankings you may get more traffic... but make less
sales.
Here's
why: what the search engines like to see in
order to rank your site highly runs in fairly direct
opposition to how your site needs to be WRITTEN in order
to elicit a buying response from your
visitors.
Just A Few
Samples (You can select from 1000s of available
templates, and change the graphics to suit - so you can see
that putting-together a nice-looking site is no big deal these
days - it's your message that really counts)
Dynamic
Websites and Content Management Systems
These
templates above are for "static sites" - meaning sites that
aren't expected to need frequent updating. Static sites are
quick to set-up, are not vulnerable to hacking, and choosing
and modifying templates is fairly straightforward.
You may
have heard others singing high-praises for WordPress, Joomla
and other "dynamic content management systems" - and while they
have definite benefits they also have weaknesses and drawbacks.
Among these I work with WordPress and Drupal.
The
major advantage of going with a CMS or dynamic site is you can
log-in and add or edit content with no coding knowledge
whatsoever. The drawback is this "login" feature also makes the
sites vulnerable to security problems... hacking.
Hacking
issues shouldn't scare you away from using a dynamic site for
your blog or even your main website - they really have a lot of
advantages.
There
are 1000s of templates (called "themes") available for
Wordpress and other CMS systems. Where it gets hairy is if you
want to change the appearance of the site in any way not
allowed in the "control panel" for the theme - then you get
into extremely involved coding procedures which require a
fairly involved knowledge of CSS (cascading style
scripts).
Thoughts on
Direct Response Websites
I'm
primarily a writer and developer of marketing SYSTEMS - I'll
use whatever tools I feel are appropriate to achieve my goals.
You can learn how to edit your website with either a static
HTML system or a dynamic CMS system - it's not too hard with
either type of system on the most basic level; where it
gets crazy is when you implement additions to these sorts
of basic sites.
Add-ons, Javascripts, Plugins - all terms for little
programs that cause a website to do cool stuff,
often things the visitor can interact
with.
I would
steer you clear of getting involved with implementing these
additions if it weren't for one thing: some of them can
boost response like crazy!
Because
people are getting used to a "rich" web browsing
experience your plain-jane website may not stick out
and get attention. While it's a good idea to be
as simple as possible, you still need to adapt to the
changing, evolving marketplace - and adding gadgets to
your website can help.
You can do this all yourself up
until you realize you have no interest or aptitude in
doing it yourself. Same thing with writing,
actually. While this site is all about getting
clients for my services I must make one glaring
admission: I just put in the time to
learn to do the stuff I do - and the only factor
preventing you from becoming a masterful web-marketer
with lots of technical skills yourself is your commitment to
investing time in training yourself to do
it.
On the
other hand, you may have a business which needs an effective
web-presence, but you simply don't have the inclination to
prioritize your time to do it yourself:
education, research, testing... all that
stuff.
In a
nutshell, when you hire people like me to work on your business
for you you're investing in giving yourself more
time to work on the things you are already good
at.

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